Services
Three focused projects for owner-led small businesses—clear deliverables, gentle change, steady outcomes.
Operations Baseline
Make the work visible, agree on how it really runs today, and choose a few high-leverage fixes to move on right away.
What I Do
- Kickoff and quick context download (owner/leadership).
- Short interviews with 3–6 teammates; light artifact review (boards, trackers, docs).
- Observe 2–3 key handoffs where work tends to wobble.
- Build a one-page current-state map and surface the top friction points.
- Co-prioritize fixes and set a 30-day plan in Notion (priorities, owners, checkpoints).
- Start a light weekly review with a few helpful measures.
What You Get
- One-page current-state map (shared picture of how work flows today).
- 3–5 friction points with clear owners and first moves.
- 30-day plan in Notion with checkpoints and a short weekly review cadence.
- Starter dashboard (a few numbers your leaders review together weekly).
- Playback session + Q&A.
Format & Timeline
~2 weeks. Typical team time: 3–4 hours per person (spread across the sprint).
Why It Matters
- Everyone sees the same picture—less guessing, fewer crossed wires.
- Handoffs feel cleaner; rework starts to fade.
- Leaders get a short, shared plan the team can actually run.
Upgrade credit: Begin Clarity Hub within 60 days of Baseline delivery and I’ll deduct your Baseline fee from the project price.
Onboarding Essentials
A dependable first 90 days for each role—clear expectations, steady support, and early wins.
What I do
- Define “what good looks like” for 30/60/90 (outcomes, focus, early wins).
- Set the manager rhythm: day-1 welcome, week-1 & week-2 check-ins, weekly touchpoints through the first month, then bi-weekly.
- Stand up a buddy system for practical help and context.
- Create simple job aids and checklists linked to the work.
- Establish a short feedback loop to catch and fix friction early.
- Track a few helpful measures: time to contribution, early retention, first-pass quality.
What You Get
- Role onboarding plans (30/60/90) with concrete outcomes and prompts.
- Manager checklist/tracker and check-in prompts.
- Buddy guide and quick-start orientation checklist.
- Welcome Day plan and early-win tasks.
- Job aids and templated notes inside your Clarity Hub (or a starter space if you don’t have one yet).
Format & Timeline
4–6 weeks. Pilot with 1–2 roles, tune together, then roll out.
Why 30/60/90 Matters
- New teammates see where to start and how to win early.
- Managers support consistently without micromanaging.
- Confidence and contribution show up earlier; early churn drops.
Clarity Hub
Your digital Clarity Hub in Notion—searchable, teachable, and built for how your team actually works.
What I do
- Design the structure (workflows, roles, meetings, and guides) so it’s easy to find and easy to update.
- Create 10–20 Operating Guides & checklists for your most important recurring work.
- Define decision pathways in plain language: who decides, who contributes, who’s kept in the loop.
- Stand up a weekly operating rhythm (brief stand-ups, reviews, and coordination points).
- Build a light shared dashboard (the few numbers leaders review together each week).
- Coach managers and a couple of internal champions so the hub stays alive.
What You Get
- Notion Clarity Hub (information architecture, templates, and permissions set-up).
- Operating Guides library with ownership and versioning.
- Meeting templates and decision pathways registry.
- Short dashboard and a “how to keep it current” guide.
- Manager/champion coaching and rollout support.
Format & Timeline
6–8 weeks for the core build; can expand over time as needed.
Why It Matters
- People can find “how your team does it” fast—less re-explaining, fewer stalls.
- Coordination becomes steadier and more predictable.
- Owners step out of the middle as clarity lives in the system, not one person’s head.
Pricing at a Glance
Every engagement is custom. These ranges help with planning; final quotes follow a short discovery conversation.
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Operations Baseline · $3,000–$5,000
(~2 weeks — shared current-state map, prioritized fixes, 30-day plan)
Upgrade credit: Begin Clarity Hub within 60 days of Baseline delivery and I’ll deduct your Baseline fee from the project price.
- Onboarding Essentials · $8,000–$15,000 (4–6 weeks — 30/60/90 plans, manager rhythm, buddy system, job aids)
- Clarity Hub · $12,000–$25,000 (6–8 weeks — Notion hub, operating guides, decision pathways, weekly rhythm)
What affects price: team size & roles, number of operating guides (10–20 typical), and any custom integrations or reporting.
Limited-time: 25% off services for the next five client engagements or until December 31, 2025—whichever comes first.
Payment terms: 50% at signing • 50% at delivery.
All services include a Notion workspace, progress tracking, and a final review session to ensure adoption and sustainability.
How I Work — The Fokaos Framework
Assess → Design → Pilot → Adopt → Improve
- Assess: Listen, observe, and map what’s true today; baseline a few helpful measures.
- Design: Create operating guides, decision pathways, clear roles, and a weekly rhythm.
- Pilot: Try it with a small group, gather feedback, and tune together.
- Adopt: Coach managers, add job aids, and confirm checkpoints so changes stick.
- Improve: Use a short weekly dashboard and periodic tune-ups to keep momentum.