Services
Clarity is kindness in chaos. Choose the focus and depth your team needs to move with calm.
Start Small: Clarity Blocks
$300 for most · $400 for complex situations
Clarity Blocks are small, fixed-scope diagnostics designed to untangle one operational constraint at a time.
You’ll receive a clear written summary and a next-step recommendation.
Workflow Snapshot
A clear view of where work is getting stuck, duplicated, or breaking down.
- Friction Map (1 page)
- 7‑Day Fix List (prioritized)
- One 60‑minute working session (up to 2 stakeholders)
Role Clarity Audit
Prevent role drift and hiring churn by making expectations and ownership explicit.
- Role Clarity Summary (1–2 pages)
- Hiring risk flags + ownership boundaries
- One 60‑minute working session (up to 2 stakeholders)
Communication Loop Reset
Reduce misalignment by clarifying channels, handoffs, and decision pathways.
- Team Comms Charter (1 page)
- Decision + handoff path (for one high-friction loop)
- One 60‑minute working session (up to 2 stakeholders)
Operations Clarity
A two-path entry into calmer operations. Start Light to diagnose, or go Full to build a shared baseline and 30‑day plan.
Light (Diagnostic)
A quick, grounded look at how work runs — and where it gets stuck.
- Best for: teams feeling friction but unsure where to start
- Outcome: a clear brief + first-fix priorities
- Timeline: ~1 week
See what’s included
What I Do
- Hold a focused kickoff to clarify goals, symptoms, and priorities.
- Review a few core documents, boards, or workflows for context.
- Interview 3–4 key teammates to locate friction and recurring obstacles.
- Trace 1–2 recurring handoffs or decisions that tend to wobble.
- Summarize findings in a clear, one-page brief with practical next steps.
What You Get
- Clarity Findings Brief: Top 3–5 friction points with context and impact.
- First-Fix Priorities: Small, targeted moves you can start immediately.
- Two-Week Action Sketch: How to stabilize what’s working while improving what’s not.
Format & Timeline
About one week from kickoff to delivery. Your time: ~90 minutes, plus ~30 minutes for each teammate I interview.
Curious how this fits end-to-end? See the Client Journey.
If you move from Light to Full within 60 days, I’ll credit your Diagnostic investment.
Full (Baseline)
Turn awareness into alignment and a plan your team can actually run.
- Best for: teams ready to map work, assign owners, and stabilize execution
- Outcome: current-state map + prioritized fixes + 30‑day plan in Notion
- Timeline: ~2 weeks
See what’s included
What I Do
- Conduct interviews and artifact reviews across 3–6 teammates.
- Observe 2–3 live handoffs or recurring workflows.
- Build a one-page Current-State Map showing how work truly flows.
- Identify the top 3–5 friction points and assign clear owners.
- Co-design a 30-day Plan in Notion with checkpoints and a short weekly review rhythm.
What You Get
- Current-State Map: One shared picture of how your team operates today.
- Prioritized Fix List: 3–5 high-impact issues with clear next actions.
- 30-day Plan in Notion: A simple starter dashboard, and a Walkthrough + Q&A session.
Format & Timeline
About two weeks from start to finish. Typical team time: 3–4 hours per person, spread across the sprint.
Curious how this fits end-to-end? See the Client Journey.
Onboarding Essentials
A dependable first 90 days for each role — clear expectations, steady support, and early wins.
- Outcome: 30/60/90 plans + scorecards + manager rhythm
- Best for: hiring growth, role clarity, early retention, and time-to-contribution
- Timeline: ~4–6 weeks (pilot with 1–2 roles, refine, then expand)
See what’s included
What I Do
- Define What Good Looks Like for 30/60/90 (Foundations & Access → Proficiency & Ownership → Impact & Autonomy).
- Set a Steady Manager Rhythm: Early connection, consistent check-ins, and gentle accountability through the first 90 days.
- Create Peer Connections: Pair each new hire with a teammate for everyday context and meaningful support.
- Develop Clear Job Aids and Guides: Practical, easy-to-follow tools tied directly to the real work.
- Establish Feedback Loops: Catch and correct friction early while tracking helpful measures such as time to contribution and early retention.
What You Get
- Role Onboarding Plans (30/60/90): Concrete outcomes and prompts.
- Role Descriptions & Scorecards: “What good looks like,” aligned to each stage.
- Manager Checklist/Tracker: Check-in prompts and clear cadence reminders.
- Peer Guide & Orientation Checklist: Quick-start support for new hires.
- Welcome-Day Plan: Structured early wins that build confidence.
- Job Aids and Templates: Stored inside your Clarity Hub (or a starter space if you don’t have one yet).
Clarity Hub
Your operating system in Notion — searchable, teachable, and built for how your team works.
- Outcome: a living hub of workflows, roles, guides, and a weekly operating rhythm
- Best for: teams who need consistency, onboarding continuity, and fewer “where is that?” moments
- Timeline: ~6–8 weeks for the core build
See what’s included
What I Do
- Design the structure (workflows, roles, meetings, and guides) so it’s easy to find and easy to update.
- Create 10–20 Operating Guides & Checklists for your most important recurring work.
- Define Decision Pathways: Who decides, who contributes, who’s kept in the loop.
- Establish a Weekly Operating Rhythm and a light shared dashboard.
- Coach managers and internal champions so the hub stays alive.
Portability & Tools
Prefer Google or Microsoft? I can mirror the structure in those tools and connect them where helpful. Everything built in Notion can be exported to PDF, HTML, Markdown, or CSV so you always have a portable record.
Want the bigger picture? See the Client Journey.
Clarity Retainer
Ongoing support to keep the calm you’ve built — steady rhythm, quick resets, and guided prioritization.
- Best for: teams who want steady operational support month to month
- Includes: reviews, manager coaching, documentation tune-ups, and light implementation support
- Format: monthly time blocks + one standing check-in
See the tiers & what’s included
What I Do
- Hold regular review sessions (monthly or biweekly) to catch friction early.
- Offer Asynchronous Feedback on documents, workflows, and communication patterns.
- Provide quick coaching and decision support between meetings.
- Facilitate quarterly Clarity Tune-Ups to realign systems and rhythms.
What You Get
- Ongoing Access: A trusted clarity partner when things shift.
- Light Implementation Support: Small adjustments handled between sessions.
- Quarterly Framework Check-Ins: Assess → Improve, applied in real time.
- Continuous Insight: Brief notes, next steps, and resources after each touchpoint.
Format & Timeline
- Light: ~4 hours/month (monthly call + asynchronous reviews)
- Standard: ~8 hours/month (biweekly calls + asynchronous support)
- Plus: ~12 hours/month (adds on-demand working sessions)
Unused time rolls forward for one month. Cadence can flex as needs change.
Curious how retainers connect to projects? See the Client Journey.
Service Summary
| Service | Focus | Timeframe | Output |
|---|---|---|---|
| Operations Clarity — Light | Diagnose friction and name next steps | ~1 week | Findings Brief + First Fixes |
| Operations Clarity — Full | Build visibility and a 30-day improvement plan | ~2 weeks | Map + Plan + Dashboard |
| Onboarding Essentials | Build a dependable first 90 days | 4–6 weeks | 30/60/90, Role Scorecards, Manager & Peer Supports |
| Clarity Hub | Make clarity searchable & teachable | 6–8 weeks | IA + Operating Guides + Rhythm + Dashboard |
| Clarity Retainer | Sustain systems and decision clarity | Ongoing | Guidance + Tune-Ups + Light Implementation |